PRIVACY POLICY

Effective Date: 25 September 2026

ATH DEEKSHA Ayurved Evam Yog Kendra (“ATH DEEKSHA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, online consultation services, communication channels, and other services provided through this platform.

This Privacy Policy explains how we collect, use, store, protect and handle information when you visit or use our website.

By using our website or voluntarily providing your information, you acknowledge that you have read and understood this Privacy Policy.

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1. About ATH DEEKSHA

ATH DEEKSHA Ayurved Evam Yog Kendra
Plot No. 2, Sahupura Road, Behind Wine Shop,
Village Sunped, Ballabgarh, Faridabad,
Haryana – 121004, India.

Email: athdeeksha.ayurved@gmail.com
Phone: +91 8800307591

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2. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

A. Personal Information

* Full name
* Age
* Gender, where relevant
* Mobile number
* Email address
* City or general location
* Information provided while requesting a consultation
* Any other information voluntarily submitted through our forms

B. Consultation-Related Information

If you voluntarily provide information for an Ayurvedic consultation, Naadi Parikshan or health-related guidance, this may include information regarding:

* Your health concerns
* Lifestyle and daily routine
* Dietary habits
* Previous health information shared by you
* Information relevant to the purpose of your consultation

We request you to provide only information that is relevant to your consultation or enquiry.

C. Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website’s hosting, analytics and security services. This may include:

* IP address
* Browser type
* Device information
* Operating system
* Pages visited
* Approximate location derived from technical information
* Date and time of access
* Website usage and interaction data

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3. How We Use Your Information

We may use the information you provide for purposes including:

* Responding to your enquiries
* Scheduling and managing consultations
* Communicating with you regarding your consultation or enquiry
* Providing Ayurvedic, Naadi Parikshan, Yoga or health-education services requested by you
* Understanding your requirements
* Improving our website and services
* Maintaining consultation and business records
* Processing orders or service requests, where applicable
* Sending important service-related communications
* Maintaining website security and preventing misuse
* Meeting applicable legal, regulatory and accounting requirements
* Conducting research, documentation or educational activities where permitted and appropriately handled

We will not use personal information for unrelated purposes without an appropriate legal basis or your consent, where consent is required.

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4. Health and Consultation Information

Information relating to your health may be sensitive in nature.

If you voluntarily provide health-related information to ATH DEEKSHA for consultation or guidance, we will use it primarily for the purpose for which it was provided and for related administrative, record-keeping or legal purposes where applicable.

ATH DEEKSHA does not intend to publish personally identifiable health information without appropriate permission or another lawful basis.

Where information is used for research, education or documentation, reasonable steps should be taken to remove or minimise personally identifiable information wherever appropriate.

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5. Naadi Parikshan and Health Guidance

Information provided through our website or consultation process is intended to support consultation, traditional knowledge, health education and wellness guidance.

Information available on this website should not be understood as a substitute for emergency medical care, diagnosis or treatment by a qualified medical professional where such care is required.

In case of a medical emergency, users should seek appropriate medical assistance without delay.

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6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

* Maintain website functionality
* Remember user preferences
* Understand website usage
* Improve website performance
* Maintain security
* Measure website traffic and engagement

Where required, appropriate consent or controls will be provided for non-essential cookies.

You may also be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

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7. Third-Party Services

Our website may use third-party service providers for purposes such as:

* Website hosting
* Website analytics
* Payment processing
* Consultation or appointment management
* Communication services
* WhatsApp or messaging services
* Email services
* Security and technical support

Where such third-party services process information on our behalf, they may receive information necessary to perform the relevant service.

We do not authorise third parties to use your personal information for purposes unrelated to the services they provide to us, subject to their own applicable policies and legal obligations.

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8. Payments and Online Orders

If online products, consultations or other paid services are made available through our website, payment transactions may be processed through third-party payment gateways.

We generally do not directly store complete debit-card, credit-card, UPI or banking credentials on our own servers unless specifically stated.

Payment-related information may be processed by the relevant payment service provider according to its applicable privacy and security policies.

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9. WhatsApp and Other Communication Channels

If you contact ATH DEEKSHA through WhatsApp, telephone, email or another communication channel, we may use the information you provide to respond to your enquiry, consultation request, order or service-related communication.

Communication through third-party platforms may also be subject to the privacy policies and terms of those platforms.

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10. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

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11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

* Providing requested services
* Maintaining appropriate business and consultation records
* Meeting legal, regulatory, tax or accounting requirements
* Resolving disputes
* Preventing fraud or misuse
* Protecting our legal rights

When information is no longer required for a legitimate purpose, we may delete, anonymise or otherwise dispose of it in accordance with applicable law and our operational requirements.

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12. Sharing of Personal Information

We do not sell or rent your personal information as a business practice.

We may share relevant information where reasonably necessary with:

* Service providers working on our behalf
* Payment processors
* Website or technology service providers
* Professional advisers
* Government or regulatory authorities where legally required
* Law-enforcement authorities where required by applicable law
* Other parties where you have specifically authorised or requested such sharing

We aim to limit disclosure to information reasonably necessary for the relevant purpose.

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13. Your Privacy Choices and Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

* Request information about the personal data we process about you
* Request correction of inaccurate information
* Request deletion of information where applicable
* Withdraw consent where processing is based on consent
* Request information about how your personal information is being used
* Raise a concern regarding the handling of your personal information

The DPDP Act provides, among other things, for withdrawal of consent where consent is the basis of processing, with withdrawal being as easy as giving consent.

To make a privacy-related request, contact us using the details provided below.

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14. Withdrawal of Consent

Where we process your personal information on the basis of your consent, you may request withdrawal of that consent by contacting us.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Certain information may continue to be retained or processed where required or permitted by applicable law or where another lawful basis for processing applies.

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15. Children’s Privacy

Our website is not specifically directed towards children.

We do not knowingly seek to collect personal information from children except where such information is provided through a lawful process involving a parent, guardian or other person authorised under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

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16. External Links

Our website may contain links to third-party websites, applications or services.

ATH DEEKSHA is not responsible for the privacy practices, content or security of external websites.

We encourage users to review the privacy policies of third-party websites before providing them with personal information.

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17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

* Our services
* Website functionality
* Technology
* Applicable laws or regulations
* Our privacy practices

The updated version will be published on this page with a revised Effective Date.

We encourage users to review this page periodically.

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18. Contact Us

For questions, requests or concerns relating to this Privacy Policy or your personal information, please contact:

ATH DEEKSHA Ayurved Evam Yog Kendra

Address:
Plot No. 2, Sahupura Road, Behind Wine Shop,
Village Sunped, Ballabgarh, Faridabad,
Haryana – 121004, India.

Email: athdeeksha.ayurved@gmail.com
Phone: +91 8800307591

Subject: Privacy / Personal Data Request

We will review privacy-related requests and respond in accordance with applicable law and reasonable operational requirements.